The dynamics of creating effective, yet desirable, vehicle choice lists and policies have never been so complex.
Government taxation, and the cars that manufacturers are producing, are driving us towards ever greener vehicles, placing us on the cusp of the most significant shift in the cars we drive since combustion engine vehicles were first introduced.
With most retention policies lasting 3 to 4 years, this move towards ultra-low emission (ULEV) and electric vehicles (EVs) must be factored in as part of a robust and future-proofed vehicle policy.
Yet, traditional petrol and diesel cars remain hugely popular, with many drivers having concerns over the viability of ULEVs and EVs for their job roles and lifestyles.
Add to this, the intense interest in the car policy and overall fleet operation from HR, finance, sales, operations, customer service and risk, and you find there’s a lot of people to please when getting the choice lists right.
At KINTO, we have extensive experience of developing choice lists, grade bandings and advising on policies for organisations large and small, across private, public and not-for profit sectors.
The policies we have created enable our customers to operate within tight budgets, attract and retain the right calibre of staff and meet their operational and service needs.
As we use the Crown Commercial Services (CCS) Portal the pricing is always competitive but KINTO are always good on pricing. The customer service we received is outstanding and the order process seems to be quicker than most other companies. We receive constant updates throughout the order process and arranging delivery is always quick and simple. Our account manager is always on hand to help with general queries and questions and always replies quickly. They have far exceeded our expectation with the customer service they provide. This is the main reason I would recommend KINTO.
Fleet Admin Manager, East Midland Ambulance Service
We decided to implement KINTO Autobid due to the innovative nature of the product. It meets all the requirements of our business, ensuring continuous best value whilst offering all the benefits of a sole supply agreement. This innovative tendering solution has enabled us to save both time and costs, whilst offering our drivers an enjoyable, consistent ordering journey. KINTO is a valued partner, continuously looking for ways to improve our fleet operation – as demonstrated perfectly by Autobid!
Fleet Manager, SGN
The on-boarding process was very good and I can’t fault the way it was project managed for us; the regular meetings and discussions were excellent and gave me great confidence that we would be able to achieve the switchover in a successful manner. The legal implications and contractual issues were also well controlled and communicated, leaving me in no doubt that everything would be covered off – which it was. In terms of timescales the on-boarding exercise is not particularly quick but I never expected it to be so. Any supplier claiming that the process will be completed very quickly will not be going about it properly and that’s where KINTO inspire a high level of confidence because the project is mapped out in detail and demonstrates that they know what they’re talking about. This is particularly true where we required bespoke consideration to our particular needs for which KINTO took the trouble to consider our requirements carefully. One key thing that KINTO do well is they keep the original Business Development Manager in the on-boarding process for a long period of time to ensure that the requirements discussed pre-tender and during the tender are kept in focus and fully understood. In terms of disruption to our day to day activities, switching from our old Fleet Management Company to KINTO has not really caused any problems.
Transport Manager, Vivid
KINTO first came to us with a very clear and concise presentation of what they had to offer us as a Fleet Management provider. The comprehensive solution presented to us was subsequently followed up by further presentations outlining all related costs together with details of how they could help us achieve our fleet objectives. With the help of a very committed KINTO team, we were able to complete the whole implementation journey, from concept right through to going live, within 3 months. We were very impressed with the professionalism shown to us throughout the whole process; in particular the capability of KINTO to implement plans effectively to solve any issues identified along the way. 11 months on they continue to provide us with a very professional service 24/7 and I have no hesitations in recommending KINTO to any other business.
New Product Development Manager, Clearwater Technology
“The approach KINTO delivered was true collaboration. The knowledge and support provided by Paul Moon and his wider team was outstanding and their proposal demonstrated value for money which resulted in a compliant GFSL contract being awarded. GFSL are very much looking forward to working with KINTO to roll out the new fleet and developing our relationship”.
Stephen Carter, Commercial Manager at GFSL
At Incora, our green agenda is important to us so we look at ways of reducing our carbon footprint across our organisation. Having a green company car scheme supports this. We offer PHEV and EV's only to employees who are eligible for the scheme, we also help them get set up by installing charge points at their homes and as well as providing workplace charging. We work with KINTO, as it was clear that they shared our values and have the ability to support us as we continue to further improve upon our green agenda.
Daniel Hall, Senior Reward Manager, Incora
At KINTO it is our mission to lead UK fleets in the electric vehicle (EV) revolution. With our specialist EV knowledge, gained from supporting organisations to successfully transition to electric vehicles, we are committed to helping our customers maximise the opportunity of fleet electrification.
Lee Hamlett, Commercial Director
KINTO have been running our fleet for some time now and the service is one of excellent quality, tailored to our specific requirements. In addition, the customer service has been consistently reliable and friendly, all the team have a truly excellent focus on client care, and are willing to adapt to our requirements whenever possible.
Company Secretary, The Disabilities Trust
Since implementing KINTO Autobid, we have been able to save significant time when searching for contract hire quotes. The system’s user friendly interface has made it easy for us to obtain competitive quotations from a panel of funders. We have been particularly impressed by the speed of response and how easy this system is to use. It is early days for us, but we are optimistic that cost savings can be made on our vehicle acquisitions and we will work closely with KINTO to track and report these savings.
Contract Manager, Affinity Water Limited
We needed to move the contract from our incumbent fleet provider to KINTO within a short timeframe. The transfer was completed very quickly and efficiently by the KINTO project management team who also ensured that all legal issues were dealt with in a timely manner to ensure there was no delay in the mobilisation. We provided our requirements, policies and internal processes to the project management team who subsequently implemented our needs with minimal impact to the business. All cost of change was restricted to the fleet department, ensuring that there was no decline in productivity to the business as a whole. The KINTO price structure has also enabled us to make savings to our fleet operational costs. The service provided by the project management team, including taking responsibility for tasks outside of their normal day-to-day role, has been fantastic with all issues, risks and queries being resolved quickly and efficiently by the team.
Commercial Manager – Professional Services, Department for Work & Pensions
We have built a strong partnership between KINTO and Molson Coors CTS over many years. KINTO fully understand the demands of our commercial fleet and we both share a common goal of reducing our vehicles off road. With a fleet of 200+ mobile engineers we are always looking for ways of reducing unnecessary downtime in our fleet. Our vans are mobile workshops, if they are off the road, it’s hard for our engineers to carry out their day job. KINTO and their supply partners are working with us to explore new opportunities to keep us moving, we are currently looking into the possibility of using mobile maintenance and servicing for our fleet, this will reduce the need to take our vans off the road. KINTO has a wealth of knowledge and expertise to advise us of all the changes in the Commercial vehicle market, we have called upon this knowledge to carry out some major projects. We have recently re branded all our fleet and currently looking to make some improvements in the manual handling devices in the vans. KINTO has been key to delivering these projects successfully.
Mark Griffiths, Service Provider & Commercial Fleet Contracts Manager at Molson Coors
“KINTO’s ServiceMark achievement is testament to their strong focus on understanding the needs of their customers and committed to continuous improvement. Their success is a sign that colleagues throughout the organisation recognise that a customer service strategy is an essential ingredient for success.”
Jo Causon, CEO of The Institute of Customer Service